Skip to content
AI Job Risk

Occupation baseline · Research consensus

Will AI replace Office Clerks, General?

Transitioning

Baseline AI displacement risk for Office Clerks, General, aggregated from 12 research sources.

What this score means

Office Clerks, General is among the more exposed roles in Administration. A large share of the work, especially its routine and text heavy parts, is already within reach of current AI, though the harder judgment calls still need a person. At 58 out of 100 it scores 6 points above the Administration average of 52. Across the 12 sources behind this baseline, individual estimates run from 47 to 71, so the score is a weighted consensus rather than any single figure.

The number is a consensus estimate for the typical version of the role, built from published academic and industry research scored occupation by occupation. It is not a prediction about any individual. How scoring works

What this job actually involves

Exposure follows the work itself rather than the job title, so it is worth seeing what the role is made of. These are the tasks O*NET records for Office Clerks, General, most central first, showing 12 of 20.

  • 01Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • 02Answer telephones, direct calls, and take messages.
  • 03Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • 04Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • 05Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • 06Review files, records, and other documents to obtain information to respond to requests.
  • 07Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • 08Compute, record, and proofread data and other information, such as records or reports.
  • 09Complete work schedules, manage calendars, and arrange appointments.
  • 10Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • 11Inventory and order materials, supplies, and services.
  • 12Deliver messages and run errands.

Task statements from O*NET by the National Center for O*NET Development, used under CC BY 4.0. The tasks are descriptive; the exposure score above is ours.

The research behind this score

This baseline aggregates 12 research sources that scored Office Clerks, General for AI and automation exposure. More recent, higher confidence studies carry more weight in the final number.

Common questions

How likely is AI to replace Office Clerks, General?
Published research puts Office Clerks, General at 58 out of 100 for AI displacement risk, in the transitioning band. The number is a weighted consensus of 12 research sources and describes the typical version of the role, not any individual.
Do researchers agree on the risk for Office Clerks, General?
Only partly. Individual estimates for Office Clerks, General run from 47 to 71 out of 100 across the 12 sources behind this score, so the single number smooths over real disagreement. More recent and higher confidence studies carry more weight in it.
Which administration roles face similar AI exposure?
The closest published administration roles to Office Clerks, General by score are Bookkeeping, Accounting, and Auditing Clerks (58/100), Dispatchers, Except Police, Fire, and Ambulance (58/100), and Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (58/100). Each has its own page with the research behind its number.

Also covers

Administration Clerk · Administrative Clerk (Admin Clerk) · Administrative Support Specialist · Administrative Technician (Admin Tech) · Agent-Licensing Clerk · Animal Hospital Clerk · Animal Shelter Clerk · Attendance Clerk and related titles

Estimated displacement window

The dated estimate for this role is included in the full personalised report.

Your number is not the baseline

Seniority, sector, and how much of your day is routine all shift the score. Answer a few questions and get your personal risk score free, no signup.

Get my personal score

Free · No credit card · No signup

More administration occupations

All administration occupations

Informational guidance based on published research, not professional career or financial advice. Scores update as new research is ingested.