Occupation baseline · Research consensus
Will AI replace Dispatchers, Except Police, Fire, and Ambulance?
Baseline AI displacement risk for Dispatchers, Except Police, Fire, and Ambulance, aggregated from 6 research sources.
What this score means
Dispatchers, Except Police, Fire, and Ambulance is among the more exposed roles in Administration. A large share of the work, especially its routine and text heavy parts, is already within reach of current AI, though the harder judgment calls still need a person. At 58 out of 100 it scores 6 points above the Administration average of 52. Across the 6 sources behind this baseline, individual estimates run from 48 to 69, so the score is a weighted consensus rather than any single figure.
The number is a consensus estimate for the typical version of the role, built from published academic and industry research scored occupation by occupation. It is not a prediction about any individual. How scoring works
What this job actually involves
Exposure follows the work itself rather than the job title, so it is worth seeing what the role is made of. These are the tasks O*NET records for Dispatchers, Except Police, Fire, and Ambulance, most central first.
- 01Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- 02Prepare daily work and run schedules.
- 03Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- 04Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- 05Receive or prepare work orders.
- 06Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- 07Arrange for necessary repairs to restore service and schedules.
- 08Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- 09Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- 10Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- 11Oversee all communications within specifically assigned territories.
- 12Order supplies or equipment and issue them to personnel.
Task statements from O*NET by the National Center for O*NET Development, used under CC BY 4.0. The tasks are descriptive; the exposure score above is ours.
The research behind this score
This baseline aggregates 6 research sources that scored Dispatchers, Except Police, Fire, and Ambulance for AI and automation exposure. More recent, higher confidence studies carry more weight in the final number.
- 01Anthropic Economic Index 2026 - AI Task Exposure · 2026Anthropic
- 02Global Automation Atlas: Task Substitution Exposure by Occupation · 2026Garg, Crosta, Baier (2026), arXiv:2605.17086
- 03Generative AI and Jobs: A Refined Global Index of Occupational Exposure · 2025International Labour Organization, Working Paper 140 (2025)
- 04Working with AI: Measuring the Applicability of Generative AI to Occupations · 2025Tomlinson, Jaffe et al., Microsoft Research (2025)
- 05GPTs are GPTs: Labor Market Impact Potential of LLMs · 2024Eloundou, Manning, Mishkin, Rock (Science, 2024)
- 06AI Occupational Exposure to Language Modeling · 2023Felten, Raj, Seamans (2023)
Common questions
- How likely is AI to replace Dispatchers, Except Police, Fire, and Ambulance?
- Published research puts Dispatchers, Except Police, Fire, and Ambulance at 58 out of 100 for AI displacement risk, in the transitioning band. The number is a weighted consensus of 6 research sources and describes the typical version of the role, not any individual.
- Do researchers agree on the risk for Dispatchers, Except Police, Fire, and Ambulance?
- Only partly. Individual estimates for Dispatchers, Except Police, Fire, and Ambulance run from 48 to 69 out of 100 across the 6 sources behind this score, so the single number smooths over real disagreement. More recent and higher confidence studies carry more weight in it.
- Which administration roles face similar AI exposure?
- The closest published administration roles to Dispatchers, Except Police, Fire, and Ambulance by score are Bookkeeping, Accounting, and Auditing Clerks (58/100), Office Clerks, General (58/100), and Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (58/100). Each has its own page with the research behind its number.
Also covers
Aircraft Dispatcher · Airplane Dispatch Clerk · Auto Service Dispatcher (Automotive Service Dispatcher) · Automobile Rental Dispatcher · Bus Dispatcher · Bus Starter · Bus and Trolley Dispatcher · Cab Starter and related titles
Estimated displacement window
The dated estimate for this role is included in the full personalised report.
Your number is not the baseline
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More administration occupations
- Executive Secretaries and Executive Administrative Assistants59/100
- Order Clerks59/100
- Bookkeeping, Accounting, and Auditing Clerks58/100
- Office Clerks, General58/100
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive58/100
- Billing and Posting Clerks57/100
- Eligibility Interviewers, Government Programs57/100
- Medical Secretaries and Administrative Assistants57/100
Informational guidance based on published research, not professional career or financial advice. Scores update as new research is ingested.