Will AI replace Tellers?

What this score means

Tellers sits in the middle of the exposure range for Administration. Routine parts of the job are starting to automate, but much of it still depends on judgment, relationships, and context that today's models handle poorly. At 47 out of 100 it scores 5 points below the Administration average of 52. Across the 7 sources behind this baseline, individual estimates run from 14 to 71, so the score is a weighted consensus rather than any single figure.

The number is a consensus estimate for the typical version of the role, built from published academic and industry research scored occupation by occupation. It is not a prediction about any individual. How scoring works

What this job actually involves

Exposure follows the work itself rather than the job title, so it is worth seeing what the role is made of. These are the tasks O*NET records for Tellers, most central first, showing 12 of 28.

• 01Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
• 02Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• 03Monitor bank vaults to ensure cash balances are correct.
• 04Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• 05Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• 06Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• 07Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
• 08Resolve problems or discrepancies concerning customers' accounts.
• 09Prepare and verify cashier's checks.
• 10Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
• 11Answer telephones and assist customers with their questions.
• 12Identify transaction mistakes when debits and credits do not balance.

Task statements from O*NET by the National Center for O*NET Development, used under CC BY 4.0. The tasks are descriptive; the exposure score above is ours.

The research behind this score

This baseline aggregates 7 research sources that scored Tellers for AI and automation exposure. More recent, higher confidence studies carry more weight in the final number.

• 01Anthropic Economic Index 2026 - AI Task Exposure · 2026Anthropic
• 02Global Automation Atlas: Task Substitution Exposure by Occupation · 2026Garg, Crosta, Baier (2026), arXiv:2605.17086
• 03Generative AI and Jobs: A Refined Global Index of Occupational Exposure · 2025International Labour Organization, Working Paper 140 (2025)
• 04Working with AI: Measuring the Applicability of Generative AI to Occupations · 2025Tomlinson, Jaffe et al., Microsoft Research (2025)
• 05A new future of work: The race to deploy AI and raise skills in Europe and beyond · 2024McKinsey Global Institute (2024)
• 06GPTs are GPTs: Labor Market Impact Potential of LLMs · 2024Eloundou, Manning, Mishkin, Rock (Science, 2024)
• 07AI Occupational Exposure to Language Modeling · 2023Felten, Raj, Seamans (2023)

Common questions

How likely is AI to replace Tellers?

Published research puts Tellers at 47 out of 100 for AI displacement risk, in the transitioning band. The number is a weighted consensus of 7 research sources and describes the typical version of the role, not any individual.

Do researchers agree on the risk for Tellers?

Only partly. Individual estimates for Tellers run from 14 to 71 out of 100 across the 7 sources behind this score, so the single number smooths over real disagreement. More recent and higher confidence studies carry more weight in it.

Which administration roles face similar AI exposure?

The closest published administration roles to Tellers by score are Gambling Cage Workers (47/100), File Clerks (49/100), and Communications Equipment Operators, All Other (45/100). Each has its own page with the research behind its number.

Also covers

Account Representative · Bank Representative · Bank Teller · Banker · Bilingual Spanish Teller · Bilingual Teller · Branch Operations Specialist · Branch Teller and related titles

More administration occupations

• Hotel, Motel, and Resort Desk Clerks51/100
• First-Line Supervisors of Office and Administrative Support Workers50/100
• Freight Forwarders50/100
• Production, Planning, and Expediting Clerks50/100
• File Clerks49/100
• Gambling Cage Workers47/100
• Communications Equipment Operators, All Other45/100
• Library Assistants, Clerical44/100