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AI Job Risk

Occupation baseline · Research consensus

Will AI replace First-Line Supervisors of Office and Administrative Support Workers?

Transitioning

Baseline AI displacement risk for First-Line Supervisors of Office and Administrative Support Workers, aggregated from 7 research sources.

What this score means

First-Line Supervisors of Office and Administrative Support Workers sits in the middle of the exposure range for Administration. Routine parts of the job are starting to automate, but much of it still depends on judgment, relationships, and context that today's models handle poorly. At 50 out of 100 it sits close to the Administration average of 52. Across the 7 sources behind this baseline, individual estimates run from 39 to 59, so the score is a weighted consensus rather than any single figure.

The number is a consensus estimate for the typical version of the role, built from published academic and industry research scored occupation by occupation. It is not a prediction about any individual. How scoring works

What this job actually involves

Exposure follows the work itself rather than the job title, so it is worth seeing what the role is made of. These are the tasks O*NET records for First-Line Supervisors of Office and Administrative Support Workers, most central first, showing 12 of 28.

  • 01Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • 02Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • 03Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • 04Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • 05Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • 06Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • 07Recruit, interview, and select employees.
  • 08Interpret and communicate work procedures and company policies to staff.
  • 09Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • 10Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • 11Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • 12Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Task statements from O*NET by the National Center for O*NET Development, used under CC BY 4.0. The tasks are descriptive; the exposure score above is ours.

The research behind this score

This baseline aggregates 7 research sources that scored First-Line Supervisors of Office and Administrative Support Workers for AI and automation exposure. More recent, higher confidence studies carry more weight in the final number.

Common questions

How likely is AI to replace First-Line Supervisors of Office and Administrative Support Workers?
Published research puts First-Line Supervisors of Office and Administrative Support Workers at 50 out of 100 for AI displacement risk, in the transitioning band. The number is a weighted consensus of 7 research sources and describes the typical version of the role, not any individual.
Do researchers agree on the risk for First-Line Supervisors of Office and Administrative Support Workers?
Only partly. Individual estimates for First-Line Supervisors of Office and Administrative Support Workers run from 39 to 59 out of 100 across the 7 sources behind this score, so the single number smooths over real disagreement. More recent and higher confidence studies carry more weight in it.
Which administration roles face similar AI exposure?
The closest published administration roles to First-Line Supervisors of Office and Administrative Support Workers by score are Freight Forwarders (50/100), Production, Planning, and Expediting Clerks (50/100), and Hotel, Motel, and Resort Desk Clerks (51/100). Each has its own page with the research behind its number.

Also covers

Accounting Administrator · Accounting Clerks Supervisor · Accounting Director · Accounting Manager · Accounting Supervisor · Accounts Payable Manager · Accounts Payable Supervisor · Accounts Receivable Manager and related titles

Estimated displacement window

The dated estimate for this role is included in the full personalised report.

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Informational guidance based on published research, not professional career or financial advice. Scores update as new research is ingested.