Will AI replace New Accounts Clerks?

What this score means

New Accounts Clerks is among the more exposed roles in Administration. A large share of the work, especially its routine and text-heavy parts, is already within reach of current AI, though the harder judgment calls still need a person. At 55 out of 100 it scores 5 points above the Administration average of 50. Across the 4 sources behind this baseline, individual estimates run from 20 to 86, so the score is a weighted consensus rather than any single figure.

The number is a consensus estimate for the typical version of the role, built from published academic and industry research scored occupation by occupation. It is not a prediction about any individual. How scoring works

What this job actually involves

Exposure follows the work itself rather than the job title, so it is worth seeing what the role is made of. These are the tasks O*NET records for New Accounts Clerks, most central first, showing 12 of 15.

• 01Perform teller duties as required.
• 02Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• 03Collect and record customer deposits and fees and issue receipts, using computers.
• 04Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
• 05Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
• 06Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
• 07Refer customers to appropriate bank personnel to meet their financial needs.
• 08Investigate and correct errors upon customers' request, according to customer and bank records.
• 09Execute wire transfers of funds.
• 10Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
• 11Process loan applications.
• 12Obtain credit records from reporting agencies.

Task statements from O*NET by the National Center for O*NET Development, used under CC BY 4.0. The tasks are descriptive; the exposure score above is ours.

The research behind this score

This baseline aggregates 4 research sources that scored New Accounts Clerks for AI and automation exposure. More recent, higher confidence studies carry more weight in the final number.

• 01Anthropic Economic Index 2026 - AI Task Exposure · 2026
• 02Generative AI and Jobs: A Refined Global Index of Occupational Exposure · 2025
• 03GPTs are GPTs: Labor Market Impact Potential of LLMs · 2024
• 04AI Occupational Exposure to Language Modeling · 2023

Also covers

Admit Clerk · Bank Representative · Banking Services Clerk · Banking Services Representative · Bilingual Personal Banker · Bilingual Spanish Personal Banker · Branch Service Specialist · Customer Service Specialist and related titles

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