Occupation baseline · Research consensus
Will AI replace Insurance Sales Agents?
Baseline AI displacement risk for Insurance Sales Agents, aggregated from 9 research sources.
What this score means
Insurance Sales Agents sits in the middle of the exposure range for Sales & Marketing. Routine parts of the job are starting to automate, but much of it still depends on judgment, relationships, and context that today's models handle poorly. At 54 out of 100 it scores 4 points above the Sales & Marketing average of 50. Across the 9 sources behind this baseline, individual estimates run from 35 to 62, so the score is a weighted consensus rather than any single figure.
The number is a consensus estimate for the typical version of the role, built from published academic and industry research scored occupation by occupation. It is not a prediction about any individual. How scoring works
What this job actually involves
Exposure follows the work itself rather than the job title, so it is worth seeing what the role is made of. These are the tasks O*NET records for Insurance Sales Agents, most central first, showing 12 of 19.
- 01Customize insurance programs to suit individual customers, often covering a variety of risks.
- 02Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- 03Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- 04Perform administrative tasks, such as maintaining records and handling policy renewals.
- 05Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- 06Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- 07Confer with clients to obtain and provide information when claims are made on a policy.
- 08Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- 09Contact underwriter and submit forms to obtain binder coverage.
- 10Select company that offers type of coverage requested by client to underwrite policy.
- 11Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- 12Develop marketing strategies to compete with other individuals or companies who sell insurance.
Task statements from O*NET by the National Center for O*NET Development, used under CC BY 4.0. The tasks are descriptive; the exposure score above is ours.
The research behind this score
This baseline aggregates 9 research sources that scored Insurance Sales Agents for AI and automation exposure. More recent, higher confidence studies carry more weight in the final number.
- 01AI Will Reshape More Jobs Than It Replaces · 2026BCG Henderson Institute (2026)
- 02Anthropic Economic Index 2026 - AI Task Exposure · 2026Anthropic
- 03Crashing Waves vs. Rising Tides: Preliminary Findings on AI Automation from Thousands of Worker Evaluations of Labor Market Tasks · 2026Mertens, Thompson et al., MIT FutureTech (2026)
- 04Global Automation Atlas: Task Substitution Exposure by Occupation · 2026Garg, Crosta, Baier (2026), arXiv:2605.17086
- 05The AI Jobs Transition Framework: Mapping AI's Near-Term Impact on Jobs · 2026OpenAI Economic Research (2026)
- 06Generative AI and Jobs: A Refined Global Index of Occupational Exposure · 2025International Labour Organization, Working Paper 140 (2025)
- 07Working with AI: Measuring the Applicability of Generative AI to Occupations · 2025Tomlinson, Jaffe et al., Microsoft Research (2025)
- 08GPTs are GPTs: Labor Market Impact Potential of LLMs · 2024Eloundou, Manning, Mishkin, Rock (Science, 2024)
- 09AI Occupational Exposure to Language Modeling · 2023Felten, Raj, Seamans (2023)
Common questions
- How likely is AI to replace Insurance Sales Agents?
- Published research puts Insurance Sales Agents at 54 out of 100 for AI displacement risk, in the transitioning band. The number is a weighted consensus of 9 research sources and describes the typical version of the role, not any individual.
- Do researchers agree on the risk for Insurance Sales Agents?
- Only partly. Individual estimates for Insurance Sales Agents run from 35 to 62 out of 100 across the 9 sources behind this score, so the single number smooths over real disagreement. More recent and higher confidence studies carry more weight in it.
- Which sales & marketing roles face similar AI exposure?
- The closest published sales & marketing roles to Insurance Sales Agents by score are Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products (54/100), Advertising Sales Agents (55/100), and Solar Sales Representatives and Assessors (56/100). Each has its own page with the research behind its number.
Also covers
Account Representative · Account Specialist · Bond Writer · Burial Agent · Compensation Agent · Customer Relations Rep (Customer Relations Representative) · Cyber Insurance Policy Specialist · Debit Agent and related titles
Estimated displacement window
The dated estimate for this role is included in the full personalised report.
Your number is not the baseline
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More sales & marketing occupations
- Counter and Rental Clerks57/100
- Securities, Commodities, and Financial Services Sales Agents57/100
- Solar Sales Representatives and Assessors56/100
- Advertising Sales Agents55/100
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products54/100
- Sales Engineers52/100
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers50/100
- Retail Salespersons49/100
Informational guidance based on published research, not professional career or financial advice. Scores update as new research is ingested.